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CRM and Communications Manager

Posting Details

Posting Summary

Posting Number STA00263PO17
Classification Title Database Administrator I
Internal Title CRM and Communications Manager
Campus Columbia 01
College/Division Darla Moore School of Business
Department Moore School of Business
Band 6
Advertised Minimum Salary $48,572
Advertised Salary Range $48,572
Location of Vacancy
Part/Full Time Full Time
Hours per week 37.5
Work Schedule
Type of Staff Position Full-time Equivalent (FTE)
Basis 12 months
Job Search Category Information Technology

About UofSC

The University of South Carolina System is comprised of the state's flagship university in Columbia (founded in 1801 and currently one of the top 50 "Best Colleges" according to U.S. News and World Report), three regional comprehensive universities (USC Aiken, USC Beaufort and USC Upstate), and Palmetto College consisting of four two-year campuses (USC Lancaster, USC Salkehatchie, USC Sumter, USC Union and Fort Jackson/Extended University). Together, the USC System institutions offer more than 450 degree programs on campus and online and are uniquely positioned to meet the state's educational, cultural, health and research needs. The System employs nearly 14,000 people who work daily to improve the lives of students, fellow South Carolinians and the world. Our diverse engaged faculty and staff enjoy a dynamic and intellectually stimulating work environment.

Benefits for FTE, Research Grant or Time-Limited Positions Are Indicated Below

The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the About Benefits section on the Applicant Portal at Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Benefit Eligibility Type Full-Time Equivalent (FTE)
South Carolina Retirement Yes
State Insurance Programs Yes
Annual Leave Yes
Sick Leave Yes

Position Description

Advertised Job Summary

As CRM and Communications Manager, this position works closely with graduate program directors and staff to develop, implement and manage proactive communication plans using the CRM, admissions, and related platforms to recruit students with the goal of increasing applications and enrollment and to effectively reach various audiences as needed by each program. The individual will maintain the overall database for graduate programs and develop reports of campaign activities and effectiveness.

Minimum Qualifications (Classified and Unclassified positions)

Bachelor’s degree in Information Technology Systems and 5 years related database administration experience; or equivalency

Preferred Qualifications

Bachelor degree and 5 years of related experience, such as information technology, communications, database management, and related experience in client-customer support roles.


Skills in the following areas are required: database management, verbal and written communication, analytical, interpersonal leadership, managerial, project management and conflict resolution. Ability to troubleshoot and resolve issues. Must be able to work independently and aggressively in a fast-passed environment while exercising good judgment and reasoning in the performance of complex, ever-evolving job duties. Must be an effective team member, planning, and presenter. Candidates with experience using some of the following will be given preference: Microsoft Office, Hobsons Connect (or other CRM software), database programs and programming languages.

Position Attributes

Hazardous weather category Non-Essential
Safety Sensitive or Security Sensitive No

Posting Detail Information

Number of Vacancies 1
Desired Start Date 11/01/2017
If Research Grant/Time Limited, give end date
Job Open Date 09/06/2017
Job Close Date
Open Until Filled Yes
Special Instructions to Applicant
Quicklink for Posting
EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, color, religion, national origin, sex, sexual orientation, gender, age, disability, veteran status or genetics.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have at least a Bachelor's degree in Information Technology Systems and 5 years related database administration experience; or equivalency?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
  3. List of References and Contact Information
Optional Documents